Thank you for shopping with SmartiLlumination! We strive to ensure your satisfaction with our products. However, if you are not completely satisfied with your purchase, we offer the following returns policy:

1. **Eligibility for Returns:**
– You may return items within 30 days of receipt.
– Items must be in their original condition, unused, and in the original packaging.

2. **Return Process:**
– To initiate a return, please contact us at +14362234424 or email us at [email protected] for a return authorization.
– Once you receive a return authorization, please package the item securely and ship it back to us. Please include your order number and the reason for the return.

3. **Refunds:**
– Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
– Original shipping charges are non-refundable unless the return is due to an error on our part.

4. **Exchanges:**
– If you wish to exchange an item, please follow the return process above and place a new order for the desired item.

5. **Non-returnable Items:**
– Certain items may be non-returnable due to hygiene reasons or other specified conditions. Please check the product details before purchasing.

If you have any questions about our returns policy, please feel free to reach out to us at the contact information provided.

Thank you for choosing SmartiLlumination!